OncologyReport Calls For Significant Changes To Ease Regulatory Bureaucracy
A report launched at the NHS Confederation annual conference today warns that the bureaucratic burden of healthcare regulation is growing and calls on the Department of Health and regulators to simplify providers" process of reporting.
Today"s report, What"s it all for? Removing unnecessary bureaucracy in regulation, calls for a reduction in unnecessary form-filling by improving how regulators collect and share information.
With nearly 70 regulators, auditors, inspectorates and accreditation agencies (RAIAs) reviewing the area of healthcare, organisations are increasingly faced with submitting the same data in different formats to a several agencies.
Feedback from both NHS and independent sector providers in the report indicates that the submission of data and evidence to various RAIAs has substantially increased the amount of administrative work in most organisations in recent years.
The report is based on work undertaken by the Provider Advisory Group, a joint NHS Confederation and Independent Healthcare Advisory Services (IHAS) group. It found considerable overlap and duplication in reporting requirements. The group suggests the Department of Health could help reduce providers" burdens by merging agencies or putting them under a common directorship. The group"s recommendations include an improvement in the level of information-sharing between agencies and a greater preparedness amongst providers to challenge multiple submissions of the same data to different agencies.
A web portal for sharing data and a revision of how questions are asked could reduce the amount of information duplicated unnecessarily.
Other recommendations for the Department of Health include producing guidance for RAIAs on the best way to share data and a review of the current system to see where processes can be streamlined.
Peter Mount, co-author of the report and chair of Central Manchester University Hospitals NHS Foundation Trust, said healthcare providers were experiencing a significant bureaucratic burden but could do more to simplify the process.
"At a time when healthcare providers are under growing scrutiny about the standard of care they provide and how transparently their organisations are run, regulators and auditors play an important role. However, responsibility for high quality healthcare lies with providers and while they have a right to challenge duplicative requests and make a decision based on the costs and benefits of participating in voluntary inspections, they must be aware of the importance of submitting data. The concentration on processes so often misses the real issue which is outcomes in quality of healthcare", he said.
Dr Andrew Jones, co-author of the report and group medical director, Nuffield Health, said:
"Much of the feedback we received from providers reflected a growing concern about form-filling producing the same information in different ways.
We welcome the response of the Department of Health to review the recommendations contained in this report which should help to ease the pressure and costs on providers and simplify the process for all parties involved."
Steve Barnett, NHS Confederation chief executive, said:
"The integration of three regulators to form the CQC should help to streamline the regulatory landscape, but more can be done to make the system more manageable. This report offers practical recommendations about how to make that happen."
Sally Taber, director of IHAS, said:
"The group"s recommendations highlight the importance of setting up a clear and manageable process for all parties at a time when NHS and independent healthcare providers have an increasing duty to provide detailed and accurate information."
Notes
The NHS Confederation and Independent Healthcare Advisory Services established the Provider Advisory Group (PAG) in November 2007. Its purpose is to advise the Department of Health and the CQC on the impact of existing or proposed regulatory frameworks for providers, with a focus on reducing duplication and bureaucratic burden.
The NHS Confederation represents more than 95% of the organisations that make up the NHS. Its members include the majority of NHS acute trusts, ambulance trusts, foundation trusts, mental health trusts, primary care trusts, independent providers of NHS services, special health authorities and strategic health authorities in England; trusts and local health boards in Wales; and health and social service trusts and boards in Northern Ireland.
The Independent Healthcare Advisory Services (IHAS) brings together its subscribing members from across the independent healthcare industry to share knowledge, expertise and innovation, for the common good. IHAS facilitates communication between its members, the governments of England, Scotland, Wales and Northern Ireland and regulatory authorities. It drives policy advancement with shared member input and consultation in all four countries of the United Kingdom and hosts the Independent Sector Complaints Adjudication Service (ISCAS).
Independent Healthcare Advisory Services